Privacy policy Pinky Promises

 

https://www.ourpinkypromises.com

 

 

About our privacy policy

 

Pinky Promises cares about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

 

This privacy policy applies to the use of the website and the services provided by Pinky Promises. The effective date for the validity of these conditions is 04/12/2021, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

 

If you have any questions about our privacy policy, please contact our privacy contact person, the contact details can be found at the end of our privacy policy. 

 

About the data processing

 

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent. 

 

Email and mailing lists

 

Wix.com

 

Our website uses Wix, a third party that sends the e-mail traffic of our website and the sending of any newsletters. All confirmation emails you receive of our website and web forms are sent via the servers of Wix. Wix will never provide your user name and e-mail address for own purposes. At the bottom of every e-mail that is automated submitted to you via our website you will see the 'unsubscribe' link. If you click on this you will no longer receive e-mail from our website. This can seriously reduce the functionality of our website. Your personal data will be processed by Wix stored securely. Wix uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. Wix reserves the right to use your data to further improve the service and in this context Wix is allowed to share information with third parties.

 

 

Gmail

 

We use the services of Gmail for our regular business e-mail traffic. This party has appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail does not have access to our mailbox and we treat all our email traffic confidentially.

 

Payment processors 

 

IDEAL

 

To handle (part of) the payments in our web store, we use the platform of IDEAL. IDEAL processes your name, address and residence details and your payment details such as your bank account or credit card number. IDEAL has appropriate technical and organizational measures taken to protect your personal data. IDEAL reserves the right to use your data to further improve the service and in that context to share (anonymized) data with third parties. IDEAL shares in the case of an application for a deferred payment (credit facility) personal data and information related to your financial position with credit rating agencies. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of IDEAL's services for which they engage third parties. IDEAL does not store your data longer than on the basis of the legal terms is permitted.

 

 

Shipping and logistics

 

PostNL

 

When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for carrying out the deliveries. It is therefore necessary that we provide your name, share address and residence details with PostNL. PostNL only uses this information for the purpose of execution of the agreement. In the event that PostNL engages subcontractors, PostNL will provide your data also available to these parties.

 

Purpose of the data processing 

 

General purpose of the processing

 

We only use your data for the purpose of our services. The purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to - other than on your request - contact you at a later time, we will ask you for explicit permission to do so. Your data is not shared with third parties, other than for accounting and other administrative purposes obligations. These third parties are all held to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

 

Automatically collected data

 

Data collected automatically by our website is processed for the purpose of our further improve services. This information (for example your IP address, web browser and operating system) are not personal data.

 

Cooperation in tax and criminal investigations

 

In some cases, Pinky Promises can be held under a legal obligation to sharing your data in connection with government tax or criminal investigations. In such a cases like this we are forced to share your data, but we will behave within the possibilities that the law offers.

 

Retention periods

 

We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will interpret this as a request to forget. On behalf of applicable administrative obligations, we must save your invoices.We will keep this data for as long as the applicable save term. However, employees no longer have access to your client profile and documents that we have produced in response to your order.  

 

Your rights

 

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights relating to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we sent copies and copies of your data only to your e-mail address already known by us. In case you have the wish to receive data at another e-mail address or, for example, by post, we will ask you to legitimize. We keep records of completed requests, in the event of a request for forgetting we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. At any time, you have the right to file a complaint with the Dutch Data Protection Authority if you suspect that we have used your personal data in a wrong way.

 

Right of inspection

 

You always have right to an insight in the data that we process. You can make a request to that to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a copy of all data with an overview of the processors at the e-mail address known to us who have this data in their possession, stating the category under which we have this data stored.

 

Right of rectification

 

You always have the right to adjust the data that we process. You can make a request to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

 

Right to restriction of processing

 

You always have the right to limit the data that we process. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation to the e-mail address known to us that the data until you lift the restriction is not be processed longer.

 

Right to portability Recht van bezwaar en overige rechten

 

You always have the right to move the data that we process, to be carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. if your request is granted, we will send you copies or copies of all data to the e-mail address known to us about you that we have processed or processed on our behalf by other processors or third parties. In such a case, it is likely that we will no longer be able to continue the service, because the safe linking of data files can then no longer be guaranteed.

 

Right to object and other rights

 

 

In such cases, you have the right to object to the processing of your personal data by or on behalf of Pinky Promises. If you object, we will immediately stop the data processing suspend pending the handling of your objection. If your objection is well-founded, we will provide copies and/or make copies of data that we process or have processed available to you and then the processing is permanent to strike. You also have the right not to participate in automated individual decision-making or profiling be subjected. We do not process your data in such a way that this right applies. Are you in believe that this is the case, please contact our contact person for privacy matters.

 

Cookies 

 

Cookies van derde partijen

 

In the event that third party software solutions use cookies, this is stated in this privacy declaration.

 

Privacy Policy Changes

 

We reserve the right to change our privacy policy at any time. However, on this page you will always find the most recent version. If the new privacy policy has consequences for the way in which we already collected data relating to you, we will notify you by e-mail.

 

Contact information 

 

Pinky Promises

 

Rapenburg 33a 1011TV Amsterdam Nederland T (063) 917-3382 E info@ourpinkypromises.com

 

Contact person for privacy matters

 

Anne May van Heemstra & Marit Hartholt

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