Pinky Promises cares about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
About the data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.
Email and mailing lists
We use the services of Gmail for our regular business e-mail traffic. This party has appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail does not have access to our mailbox and we treat all our email traffic confidentially.
To handle (part of) the payments in our web store, we use the platform of IDEAL. IDEAL processes your name, address and residence details and your payment details such as your bank account or credit card number. IDEAL has appropriate technical and organizational measures taken to protect your personal data. IDEAL reserves the right to use your data to further improve the service and in that context to share (anonymized) data with third parties. IDEAL shares in the case of an application for a deferred payment (credit facility) personal data and information related to your financial position with credit rating agencies. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of IDEAL's services for which they engage third parties. IDEAL does not store your data longer than on the basis of the legal terms is permitted.
Shipping and logistics
When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for carrying out the deliveries. It is therefore necessary that we provide your name, share address and residence details with PostNL. PostNL only uses this information for the purpose of execution of the agreement. In the event that PostNL engages subcontractors, PostNL will provide your data also available to these parties.
Purpose of the data processing
General purpose of the processing
We only use your data for the purpose of our services. The purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to - other than on your request - contact you at a later time, we will ask you for explicit permission to do so. Your data is not shared with third parties, other than for accounting and other administrative purposes obligations. These third parties are all held to secrecy on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data collected automatically by our website is processed for the purpose of our further improve services. This information (for example your IP address, web browser and operating system) are not personal data.
Cooperation in tax and criminal investigations
In some cases, Pinky Promises can be held under a legal obligation to sharing your data in connection with government tax or criminal investigations. In such a cases like this we are forced to share your data, but we will behave within the possibilities that the law offers.
We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will interpret this as a request to forget. On behalf of applicable administrative obligations, we must save your invoices.We will keep this data for as long as the applicable save term. However, employees no longer have access to your client profile and documents that we have produced in response to your order.
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights relating to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we sent copies and copies of your data only to your e-mail address already known by us. In case you have the wish to receive data at another e-mail address or, for example, by post, we will ask you to legitimize. We keep records of completed requests, in the event of a request for forgetting we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. At any time, you have the right to file a complaint with the Dutch Data Protection Authority if you suspect that we have used your personal data in a wrong way.
Right of inspection
You always have right to an insight in the data that we process. You can make a request to that to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a copy of all data with an overview of the processors at the e-mail address known to us who have this data in their possession, stating the category under which we have this data stored.
Right of rectification
You always have the right to adjust the data that we process. You can make a request to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation that the data has been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation to the e-mail address known to us that the data until you lift the restriction is not be processed longer.
Right to portability Recht van bezwaar en overige rechten
You always have the right to move the data that we process, to be carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. if your request is granted, we will send you copies or copies of all data to the e-mail address known to us about you that we have processed or processed on our behalf by other processors or third parties. In such a case, it is likely that we will no longer be able to continue the service, because the safe linking of data files can then no longer be guaranteed.
Right to object and other rights
In such cases, you have the right to object to the processing of your personal data by or on behalf of Pinky Promises. If you object, we will immediately stop the data processing suspend pending the handling of your objection. If your objection is well-founded, we will provide copies and/or make copies of data that we process or have processed available to you and then the processing is permanent to strike. You also have the right not to participate in automated individual decision-making or profiling be subjected. We do not process your data in such a way that this right applies. Are you in believe that this is the case, please contact our contact person for privacy matters.
Cookies van derde partijen
Rapenburg 33a 1011TV Amsterdam Nederland T (063) 917-3382 E firstname.lastname@example.org
Contact person for privacy matters
Anne May van Heemstra & Marit Hartholt
- Credit / Debit Cards
- Apple Pay